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Guides

Compliance guides and checklists for home health, hospice and behavioral health agencies

The rules your agency is surveyed against, written down plainly. Each guide is compiled from the current rule and statute text, cites every requirement to its subsection, keeps what the rule requires separate from what is only recommended, and carries a checklist you can print for the file cabinet or the survey binder.

Every regulatory statement is checked against the text it cites before publication, the date of that review is shown on each guide, and a guide is re-audited when a rule it cites is amended. Federal and accreditation guides cover the Medicare personnel rules behind ACHC, CHAP and Joint Commission surveys, the OIG exclusion rules that reach any agency billing Medicare or Medicaid, and what CARF publishes for accredited behavioral health providers, with the federal and state rules underneath it. State guides cover Florida home health agencies (the 59A-8.0095 personnel file, home health aide training and the Level 2 rescreening clock) and DCF-licensed behavioral health providers, North Carolina licensed home care agencies (the 10A NCAC 13J personnel record), Texas home and community support services agencies (the 26 TAC 558 personnel record, registry checks and aide rules) and New Jersey SUD treatment programs. The product side, each item on these checklists tracked per employee with the proof attached, is on the caregiver credential tracking software page.

  • FederalHome healthHospice

    Home Health and Hospice Personnel File Audit Checklist for ACHC, CHAP and Joint Commission Surveys (2026)

    When ACHC, CHAP or The Joint Commission surveys a Medicare-certified home health agency or hospice for deemed status, the federal Conditions of Participation are the floor. This checklist turns the personnel parts of those rules into a file-by-file audit, adds the OSHA and Form I-9 records every file needs, marks what each accreditor publishes on top, and shows how to run the audit before a surveyor does.

    Reviewed October 15, 2026 · 25 min readRead
  • CARFBehavioral healthAccreditation

    CARF Personnel File Requirements for Behavioral Health Providers (2026)

    CARF sells its Behavioral Health Standards Manual rather than publishing it. This guide uses only what CARF publishes itself and the government rules underneath it: where personnel standards sit in the 2026 manual, what CARF says its surveyors review, when federal or state law makes accreditation mandatory, and a cited checklist for the file.

    Reviewed October 15, 2026 · 23 min readRead
  • FederalHome healthBehavioral health

    How Often Do You Have to Check the OIG Exclusion List (LEIE)? What Is Required and What Is Only Recommended

    Most pages on this subject tell administrators that federal law commands monthly LEIE screening. OIG says the opposite, in writing: no statute or regulation requires a provider to check the LEIE at all, and monthly is its recommendation. Monthly becomes binding only through a state Medicaid rule, a provider agreement or a plan contract. If you bill Florida Medicaid, pull your signed provider agreement and read paragraph 5(r) before you rely on it. Here is the real line between the federal payment prohibition, which is absolute, and the screening frequency, which is yours to set unless a state program or a contract sets it for you.

    Reviewed September 9, 2026 · 54 min readRead
  • FloridaHome healthAHCA

    Florida Home Health Agency Personnel File Requirements: the 59A-8.0095 Checklist (2026)

    Florida's personnel rule for licensed home health agencies, Fla. Admin. Code R. 59A-8.0095, was amended effective May 31, 2026. This guide walks through the Florida home health agency personnel file requirements role by role, with the exact subsection or statute behind every item, what the May 2026 amendment changed, and where Florida licensure stops and Medicare conditions, federal employment law and accreditation standards begin.

    Reviewed October 15, 2026 · 58 min readRead
  • FloridaHome healthAHCA

    Florida Home Health Aide Requirements: Training, Competency and In-Service (2026)

    Florida does not license home health aides, but its rules decide who may work as one. This guide covers the home health aide requirements in Florida from the aide's side: the routes to qualify under Fla. Admin. Code R. 59A-8.0095 as amended effective May 31, 2026, the 16 training subjects, what must happen before the first visit and every year after, and what a Medicare-certified agency adds on top.

    Reviewed October 13, 2026 · 23 min readRead

Guides by state

Each state guide is written to one state's licensing rules. Pick a state to see what we have published for it; the federal and accreditation guides apply in every state.

  • State guide published
  • Federal and accreditation guides apply

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Your state's licensing rules, on top of the federal ones

Choose a state on the map. States in mint have a published guide:

In every state

  • CARF Personnel File Requirements for Behavioral Health Providers (2026)

    CARF sells its Behavioral Health Standards Manual rather than publishing it. This guide uses only what CARF publishes itself and the government rules underneath it: where personnel standards sit in the 2026 manual, what CARF says its surveyors review, when federal or state law makes accreditation mandatory, and a cited checklist for the file.

    Reviewed October 15, 2026 · 23 min read

  • Home Health and Hospice Personnel File Audit Checklist for ACHC, CHAP and Joint Commission Surveys (2026)

    When ACHC, CHAP or The Joint Commission surveys a Medicare-certified home health agency or hospice for deemed status, the federal Conditions of Participation are the floor. This checklist turns the personnel parts of those rules into a file-by-file audit, adds the OSHA and Form I-9 records every file needs, marks what each accreditor publishes on top, and shows how to run the audit before a surveyor does.

    Reviewed October 15, 2026 · 25 min read

  • How Often Do You Have to Check the OIG Exclusion List (LEIE)? What Is Required and What Is Only Recommended

    Most pages on this subject tell administrators that federal law commands monthly LEIE screening. OIG says the opposite, in writing: no statute or regulation requires a provider to check the LEIE at all, and monthly is its recommendation. Monthly becomes binding only through a state Medicaid rule, a provider agreement or a plan contract. If you bill Florida Medicaid, pull your signed provider agreement and read paragraph 5(r) before you rely on it. Here is the real line between the federal payment prohibition, which is absolute, and the screening frequency, which is yours to set unless a state program or a contract sets it for you.

    Reviewed September 9, 2026 · 54 min read

Recurring deadlines across the guides, and which of them are law

These are the recurring clocks the guides cover, with the rule each one comes from and whether it is a legal requirement, an accreditor's requirement or only a recommendation. The guides carry the full checklists and the surrounding rule text.

Recurring itemWhoWhenStatusCitation
HIV and AIDS education courseFlorida licensed home health agency employees, except those subject to s. 456.033, F.S.One time, within 30 days of employmentLawFla. Admin. Code R. 59A-8.0095(5)(r); s. 381.0035, F.S.
Aide and CNA in-service trainingFlorida licensed home health agenciesEach calendar year, no state hour minimum; a Medicare-certified agency also documents at least 12 hours in each 12-month periodLawFla. Admin. Code R. 59A-8.0095(5)(k); 42 CFR 484.80(d)
Licensure surveyFlorida licensed home health agenciesBefore initial licensure, then at least every 36.9 months, unannouncedLawFla. Admin. Code R. 59A-8.003(2)(a)
Level 2 background rescreenFlorida AHCA licenseesEvery 5 years following licensure, employment or entry into a contract; AHCA's Clearinghouse Renewal window opens 60 days before the retained prints expiration dateLaw; the renewal window is AHCA Clearinghouse practices. 408.809(2), F.S.; AHCA, Clearinghouse Renewals FAQ
Level 2 background rescreenFlorida DCF licensees under Chapter 397Within five years from the date of the last screening results and every five years thereafterLawFla. Admin. Code R. 65D-30.004(4)(b)3.
Annual training hoursFlorida DCF direct care and prevention staff and volunteersAt least 10 documented hours per year on five named topicsLawFla. Admin. Code R. 65D-30.0046(1)(d)
New-hire trainingFlorida DCF-licensed providersMost courses within six months of the hiring date; nursing support function training before performing that function; medication training before supervising self-administrationLawFla. Admin. Code R. 65D-30.0046(1)
Clinical supervision recordsFlorida DCF-licensed providersDate, duration and content of each session documented; the rule sets no minimum frequencyLaw for the content; no frequency is setFla. Admin. Code R. 65D-30.0046(2)
LEIE exclusion checkAny agency billing a federal health care programOIG recommends monthly; no statute or regulation sets a frequency. Florida Medicaid's December 2023 provider agreement forms make a monthly LEIE, SAM and AHCA final order search a contract term at paragraph 5(r)Recommendation, unless a contract or state rule binds youOIG, Updated Special Advisory Bulletin (2013), p. 15; MPA Non-Institutional and Institutional (December 2023), para. 5(r)
Residential license renewalNew Jersey SUD residential programsAnnually, on the license anniversary dateLawN.J.A.C. 8:111-2.2(b)
Licensure inspectionNorth Carolina licensed home care agenciesAt least every three yearsLawG.S. 131E-140(b)
Registry searches (SEMARC, Employee Misconduct Registry and Nurse Aide Registry)Texas HCSSAsBefore hire, then at least every 12 monthsLaw26 TAC §§558.247(a)(5)(B), 561.3(e)
Administrator continuing educationTexas HCSSA administrators and alternates12 clock hours in each 12-month period from designationLaw26 TAC §558.260(a)
Texas exclusion list checkTexas Medicaid and other HHS program providersMonthly, for all employees and contractorsLaw (grounds for sanctions)1 TAC §371.1655(25); TMPPM Vol. 1 §1.3.1
Licensing surveyTexas HCSSAs without an approved accreditationUnannounced; at least every 36 months after the initial surveyLawHSC §142.009(j); 26 TAC §§558.501, 558.505
Airborne and bloodborne pathogen trainingNorth Carolina licensed home care agencies, hands-on care employeesAnnual updatesLaw10A NCAC 13J .1003(f)(6)
Bloodborne pathogens trainingAny employer of staff with occupational exposure to bloodAt initial assignment, then within one year of the previous trainingLaw29 CFR 1910.1030(g)(2)
Hospice aide in-service trainingMedicare-certified hospicesAt least 12 hours in each 12-month periodLaw42 CFR 418.76(d)
On-site observation of each aideMedicare-certified home health agencies and hospicesAnnually; every six months for home health aides serving only patients without skilled servicesLaw42 CFR 484.80(h)(1)(iv), (h)(2)(ii); 418.76(h)(2)
Emergency preparedness trainingMedicare-certified home health agencies, hospices and community mental health centers; Medicaid PRTFsInitial training, then every 2 yearsLaw42 CFR 484.102(d)(1); 418.113(d)(1); 485.920(d)(1); 441.184(d)(1)
Restraint and seclusion competencyMedicaid PRTF staff who manage a resident's health or take part in emergency safety interventionsBefore participating, then semiannually; CPR competency annuallyLaw42 CFR 483.376(e)-(f)
HIPAA privacy trainingEvery workforce member of a HIPAA covered entityWithin a reasonable period after joining and after a material policy change; current rules set no annual frequencyLaw45 CFR 164.530(b)(2)
Accreditation surveySAMHSA-certified opioid treatment programsFor initial accreditation, then at least every three yearsLaw42 CFR 8.4(a)(1)
Quality Improvement Plan after a CARF surveyCARF-accredited providersWithin 90 days of notice of the accreditation decisionAccreditor requirementCARF, Steps to accreditation

Each row is explained, with the surrounding rule text, in the Florida home health, Florida home health aide, Level 2 rescreening, DCF 65D-30, OIG exclusion screening, North Carolina home care, New Jersey SUD, home health and hospice personnel file audit, CARF behavioral health personnel file and Texas HCSSA personnel file guides.

Questions administrators ask

Short answers, cited the way the guides are, each with the guide that carries the full treatment.

What has to be in a Florida home health aide's personnel file?

Documentation of at least 40 hours of training in the listed subject areas or passage of the AHCA competency test, with an in-person skills demonstration, before the aide provides services (Fla. Admin. Code R. 59A-8.0095(5)(c)); where the training came from another institution, school or agency, your own validation of the aide's competency (Fla. Admin. Code R. 59A-8.0095(5)(j)); the Level 2 eligibility result and signed attestation (Fla. Admin. Code R. 59A-35.090(3)(c)); the one-time HIV and AIDS course within 30 days of employment (Fla. Admin. Code R. 59A-8.0095(5)(r)); and current CPR certification plus in-service training each calendar year (Fla. Admin. Code R. 59A-8.0095(5)(k)). A Medicare-certified agency also holds the federal 75-hour training record and an RN competency evaluation (42 CFR 484.80(b), (c)). The full list, item by item, is in the Florida home health personnel file guide.

How often is a Florida home health agency surveyed?

Licensed home health agencies are surveyed prior to initial licensure and at least every 36.9 months on an unannounced basis thereafter (Fla. Admin. Code R. 59A-8.003(2)(a)), not on the generic biennial cycle in s. 408.811(1)(b), F.S. Between surveys AHCA may request a certified report of a named person's services for a period up to two years back (s. 400.497(5)(b), F.S.), so per-staff service records need to be retrievable on short notice. See how AHCA reviews files.

Is a Florida Level 2 background rescreen required every five years, and from what date?

Yes. An AHCA licensee must have each screened person rescreened every 5 years following licensure, employment or entry into a contract (s. 408.809(2), F.S.). A DCF licensee rescreens within five years from the date of the last screening results and every five years thereafter (Fla. Admin. Code R. 65D-30.004(4)(b)3.). AHCA administers its side from a different date, the retained prints expiration date on the Clearinghouse person profile, which it says can differ from the eligibility determination date by as much as 5 years (AHCA, Clearinghouse Renewals FAQ 9). A Clearinghouse Renewal may be initiated starting 60 days before that date; once the prints are purged there is no grace period and a whole new screening is required (AHCA, Clearinghouse Renewals and FAQ 3). Track every date that applies to you and act on the earliest. The Level 2 rescreening guide names all four clocks.

How often do we have to run OIG exclusion screening?

No federal statute or regulation sets a frequency. OIG's 2013 Updated Special Advisory Bulletin states at page 15 that providers are not required by statute or regulation to check the LEIE, and that providers may decide how frequently to check it; monthly is OIG's recommendation because it republishes the LEIE monthly. What is mandatory is the payment bar: no federal health care program payment may be made for items or services furnished by an excluded person (42 C.F.R. 1001.1901(b)(1)), and OIG may impose a civil money penalty on a provider that arranges or contracts with a person it knows or should know is excluded (42 C.F.R. 1003.200(b)(4)). If you bill Florida Medicaid, paragraph 5(r) of the December 2023 provider agreement forms makes a monthly search of the LEIE, SAM and AHCA's final order database a contract term. The OIG exclusion screening guide covers the roster, the three lists and the file.

How long do we have to keep personnel records?

Florida's home health personnel rule, Fla. Admin. Code R. 59A-8.0095, states no retention period, and Chapter 65D-30 sets none for personnel records either (its seven-year period at 65D-30.0041(2) applies to clinical records). Retention comes from other sources: bloodborne pathogens training records for 3 years from the training date (29 CFR 1910.1030(h)(2)(ii)); Form I-9 for 3 years after hire or 1 year after termination, whichever is later (8 CFR 274a.2(b)(2)(i)(A)); Florida eligibility documentation and E-Verify verification for at least 3 years (s. 448.095(2)(d), F.S.); and inspection reports for at least 3 years (s. 408.811(6)(a), F.S.). No federal rule sets a period for exclusion screening records; the OIG guide explains why we recommend six years. See retention, storage and organization and the OIG guide.

Does every employee at a Florida DCF-licensed provider need a Level 2 screening?

Not under Chapter 397 alone. Level 2 screening under Chapter 397 is role-scoped. Section 397.4073(1)(a), F.S. reaches owners, directors, chief financial officers and clinical supervisors; personnel with direct contact with children or with developmentally disabled adults; and peer specialists, who are screened under the separate s. 397.417(4) standard. Rule 65D-30.0034(2) separately requires level 2 screening of all owners, and managing entity contracts, payer agreements and accreditation standards commonly require it more widely. Rule 65D-30.004(4)(a) still requires records on all personnel and names seven contents for each file. Who is screened, and what the file holds for everyone else, is in the Florida DCF 65D-30 personnel guide.

Which New Jersey rule governs SUD treatment personnel files now?

Residential programs are governed by N.J.A.C. 8:111, not N.J.A.C. 10:161A: the residential chapter was readopted effective November 10, 2021 and recodified as 8:111 effective December 20, 2021. Outpatient programs are governed by N.J.A.C. 8:43K; the old outpatient chapter, N.J.A.C. 10:161B, was repealed effective April 6, 2026. The licensing agency is the New Jersey Department of Health. Residential (8:111) requires a fingerprint-supported State criminal history check for every staff member, student intern and volunteer; outpatient (8:43K) requires a written criminal history policy (N.J.A.C. 8:43K-4.11(a)7i) but does not mandate fingerprints. The New Jersey SUD personnel guide sets out both file lists.

What do ACHC, CHAP and The Joint Commission check in a home health or hospice personnel file?

For deemed status, the Medicare Conditions of Participation first: aide training, a competency evaluation before the first visit, at least 12 hours of in-service training in each 12-month period and an annual on-site observation of each aide (42 CFR 484.80; 418.76), discipline qualifications (42 CFR 484.115; 418.114), emergency preparedness training at least every 2 years (42 CFR 484.102(d); 418.113(d)) and, for hospices, criminal background checks (42 CFR 418.114(d)). Each accreditor adds its own standards on top; ACHC's free personnel file checklist adds items such as TB screening, a signed job description, an annual performance evaluation and annual competency assessment. The home health and hospice personnel file audit checklist sets out every row with its citation.

What does Texas require in a home health agency personnel file?

Texas licenses home health, hospice and personal assistance services as home and community support services agencies (HCSSAs). Each employee and volunteer record needs a signed job description, the application or volunteer agreement, verification of license, permits, references, job experience and education, evaluations and disciplinary actions, and a signed policy statement for direct care staff (26 TAC §558.246(a)). Unlicensed staff with client contact also need a Texas DPS criminal history check before any client contact (HSC §250.003(a-2)) and registry searches before hire and at least every 12 months (26 TAC §558.247(a)(5)(B)); since July 23, 2026 the registry rule requires a SEMARC check plus a Nurse Aide Registry search (26 TAC §561.3). The Texas HCSSA personnel file guide covers aides, hospice, attendants, administrators and the 2026 rule proposal.

What does CARF check in a behavioral health personnel file?

CARF's personnel standards are in Section 1.I, Workforce Development and Management, of its Behavioral Health Standards Manual, which CARF sells; the 2026 edition covers surveys conducted between July 1, 2026 and June 30, 2027. CARF's own survey report lists the key areas of 1.I as composition of workforce, ongoing workforce planning, verification of backgrounds, credentials and fitness for duty, workforce engagement and development, performance appraisals, and succession planning, and 1.H adds competency-based training on health and safety procedures. Federal law sits underneath: an opioid treatment program must be accredited by an approved body to be certified (42 CFR 8.11(a)(2)), and a Medicaid psychiatric residential treatment facility must document restraint and seclusion training in the staff personnel records (42 CFR 483.376(g)). The CARF behavioral health personnel file guide sets out what CARF publishes, the federal and state rules, and a cited checklist.